Effective listening at mediation requires empathy with the client’s goals and a “nuanced ear” for perceiving what is said and not said. Gregory J. Parent, mediator with Miles Mediation, shares his thoughts on effective listening.
Clinical legal education / Ethics / Law practice / Legal communication / Legal skills / Mediation / People skills
3 thoughts on “Effective Listening at the Mediation Table”
This interview was fantastic. As a paralegal currently preparing one of my attorneys for a mediation, two things really hit home for me in this interview. “What is the motivator?” and “Nuanced listening.” In fact, if there isn’t already a hashtag for #nuancedlistening, I am going to create one. This gives me much to think on as I assist in preparation. Thank you for sharing the knowledge wealth!
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[…] the blog has thus far tried to cover topics of general interest from marketing to litigation and mediation (with gratitude to guest Greg Parent) to management issues involving feedback and team dynamics. Some lawyers are highly engaged with […]