Today Listen Like a Lawyer brings you this conversation with Emory Law Professor Paul Zwier, director of Emory’s Advocacy Skills Program, co-author of Fact Investigation: Interviewing, Case Analysis, and Case Theory Development, and noted speaker with the National Institute of Trial Advocacy. Many thanks to Professor Zwier for sharing his thoughts on establishing a rapport with […]
Effective listening at mediation requires empathy with the client’s goals and a “nuanced ear” for perceiving what is said and not said. Gregory J. Parent, mediator with Miles Mediation, shares his thoughts on effective listening.