Teaching Success > Analyzing Failure

Why blog about listening? It drew me in because it's different than legal writing—which I honestly love, and love to teach, but sometimes tire of, with its skirmishes in broader linguistic debates about two spaces after a period, commas outside quotation marks, and the indefinite singular pronoun, as well as the temptation to go negative. Listening is among the … Continue reading Teaching Success > Analyzing Failure

Listening and legal marketing

This blog is a place where not only lawyers but all legal professionals can come together around the topic of listening. Listening helps to bind us together in productive work—or hold us apart, when we listen poorly. Legal marketing professionals have a huge contribution to make here, as they really know deep in their bones the … Continue reading Listening and legal marketing

Listening is part of emotional intelligence

Daniel Goleman is the father of the emotional-intelligence movement. He recently shared a checklist of “EQ” competencies with the New York Times. EQ has four overarching categories: 1. self-awareness 2. self-management 3. empathy 4. relationship skills Not surprisingly, listening was included as a skill related to empathy: You pay full attention to the other person and … Continue reading Listening is part of emotional intelligence