Today is the International Day of Listening

Today, September 20, 2018, is the International Day of Listening. This event, now in its third year and sponsored by the International Listening Association, aims to promote listening benefits and practices in a variety of ways, encouraging people to: Become more aware of the importance of listening Listen to each other better Gain awareness on their … Continue reading Today is the International Day of Listening

How do clients choose what to do?

Getting into the minds of litigants is no easy task. Few lawyers or lawyers-to-be receive any systematic instruction regarding the psychology of clients. Indeed, although lawyers interact with litigants extensively—often about sensitive matters with serious implications— lawyers frequently have little knowledge about what motivates litigants' decisions about their cases, in part because there is a … Continue reading How do clients choose what to do?

Listening in a law-school class

The fall semester has been in session now for two to three weeks. New law students have immersed themselves in class, with 40-50 hours of class logged at this point. It's the perfect time for new law students to evaluate and adjust their own listening and note-taking during class. Enough time has gone by and … Continue reading Listening in a law-school class

Moot court judging—once more unto the breach

Moot court student leaders and faculty advisors are now registering for 2018-2019 competitions. One factor in choosing a competition is the quality of volunteer judges at the competition. As anyone passingly familiar with moot court knows, most of the moot court judging is done not by actual judges but by attorneys volunteering to play the … Continue reading Moot court judging—once more unto the breach

Repeat listening

This Thursday, I will be pleased to moderate a panel on productive communication between insurance adjusters and insurance defense counsel. Attorney Jeremy Richter of Webster Henry and claims adjuster Nikki DeWitt of Carolina Casualty Insurance Company will be the panelists at the event sponsored by the CLM’s Alabama chapter. Our discussion will focus on how … Continue reading Repeat listening

Review of Alan Alda’s If I Understood You

Thanks to Anne Ralph, Clinical Professor of Law at the Ohio State University, Michael E. Moritz College of Law, for this guest post reviewing Alan Alda's new book on listening, If I Understood You, Would I Have This Look on My Face?  Any lawyer who’s misunderstood (or been misunderstood by) a client, opposing counsel, or … Continue reading Review of Alan Alda’s If I Understood You

Note-taking advice for law students

It's that time of late summer when law-school boot camps and pre-orientation prep sessions start happening. I'll be speaking about legal writing next week and note-taking skills the week after that. For the note-taking session, I put out a call for help and got some really good responses. Here's the call for help: Hey I'm … Continue reading Note-taking advice for law students

Law-school learning outcomes for communication

It’s that time of year when elementary and secondary students’ standardized test scores arrive in the mail. The scores should, ideally, correlate to the school’s stated learning outcomes. Elementary and secondary schools are veterans of the push for learning outcomes, and law schools are now required to determine their learning outcomes as well. Specifically, the … Continue reading Law-school learning outcomes for communication

Confronting Judicial Harassment

The Senate Committee on the Judiciary is holding a hearing now: "Confronting Sexual Harassment and Other Workplace Misconduct in the Federal Judiciary." The live feed is here Senator Richard Blumenthal is talking now about why federal judges who commit sexual harassment can retire, avoid formal censure, and continue to collect full pay. He also stated that … Continue reading Confronting Judicial Harassment