Repeat listening

This Thursday, I will be pleased to moderate a panel on productive communication between insurance adjusters and insurance defense counsel. Attorney Jeremy Richter of Webster Henry and claims adjuster Nikki DeWitt of Carolina Casualty Insurance Company will be the panelists at the event sponsored by the CLM’s Alabama chapter. Our discussion will focus on how … Continue reading Repeat listening

Review of Alan Alda’s If I Understood You

Thanks to Anne Ralph, Clinical Professor of Law at the Ohio State University, Michael E. Moritz College of Law, for this guest post reviewing Alan Alda's new book on listening, If I Understood You, Would I Have This Look on My Face?  Any lawyer who’s misunderstood (or been misunderstood by) a client, opposing counsel, or … Continue reading Review of Alan Alda’s If I Understood You

Note-taking advice for law students

It's that time of late summer when law-school boot camps and pre-orientation prep sessions start happening. I'll be speaking about legal writing next week and note-taking skills the week after that. For the note-taking session, I put out a call for help and got some really good responses. Here's the call for help: Hey I'm … Continue reading Note-taking advice for law students

Law-school learning outcomes for communication

It’s that time of year when elementary and secondary students’ standardized test scores arrive in the mail. The scores should, ideally, correlate to the school’s stated learning outcomes. Elementary and secondary schools are veterans of the push for learning outcomes, and law schools are now required to determine their learning outcomes as well. Specifically, the … Continue reading Law-school learning outcomes for communication

Confronting Judicial Harassment

The Senate Committee on the Judiciary is holding a hearing now: "Confronting Sexual Harassment and Other Workplace Misconduct in the Federal Judiciary." The live feed is here Senator Richard Blumenthal is talking now about why federal judges who commit sexual harassment can retire, avoid formal censure, and continue to collect full pay. He also stated that … Continue reading Confronting Judicial Harassment

The Wisdom of Judge Smith

Try to listen twice as much as you speak, because when you are new you don’t have a clue. Listen to what people say and notice what they don’t say. Often their body language will verify or betray their words. Ask questions to clarify, distinguish, expose and summarize. Judge J. Layne Smith of Leon County, … Continue reading The Wisdom of Judge Smith

Unicorn lawyers

What is a “unicorn skill”? It’s a skill that reasonably performing professionals in the field do not have, which is why they are just…reasonable. They can still do their job but are not “A” players. A unicorn skill is thus rarely found, and those who have it stand out as…unicorns. I learned about the term … Continue reading Unicorn lawyers

Resources for summer associates

Many summer associates are starting jobs this week. This post may be my shortest ever, but here are some resources for effective communication, especially listening, in the summer-associate setting: https://listenlikealawyer.com/category/summer-associates/ Here is a post by Georgia State Professor Kendall Kerew on listening for law-school externs, with many lessons for summer associates as well: https://listenlikealawyer.com/2014/01/08/listen-to-learn-four-ways-listening-can-help-you-get-the-most-out-of-your-externship/ And … Continue reading Resources for summer associates

Listening to Combat Loneliness    

According to this study in the Harvard Business Review, lawyers are #1 when it comes to being lonely at work: In a breakdown of loneliness and social support rates by profession, legal practice was the loneliest kind of work, followed by engineering and science. (Hat tip to Keith Lee of Associate's Mind and online lawyer community Lawyer Smack. He … Continue reading Listening to Combat Loneliness