Listening’s influence on writing

When we talk about communication, we are talking about four basic channels: Listening Speaking Reading Writing Did you see a pattern in the color scheme here? The blue channels are receptive, and the red channels are productive. Listening and writing share the least in common, since listening is receptive and does not require literacy. Listening occurs in context with … Continue reading Listening’s influence on writing

Listenability and readability

The essential difficulty with writing is "the curse of knowledge," as Lisa Cron describes in her excellent book Wired for Story: The Writer's Guide to Using Brain Science to Hook Readers from the Very First Sentence. The writer is cursed with the knowledge of what he or she is trying to say -- knowledge that … Continue reading Listenability and readability

Better writing through listening

This post begins a series on listening and writing. Being a better listener can help with being a better writer. There are broad, non-law-specific reasons this is true, supported in the general communications literature. And there are law-specific reasons as well. From the general literature: Listening is the foundation for speaking, which is the foundation for reading, which … Continue reading Better writing through listening

Checklists for listening

The checklist is a surprisingly simple yet effective tool for improving performance in fields from aviation to construction to medicine to law. Checklists help professionals catch what Dr. Atul Gawande, the chief evangelist of checklists in the workplace, calls "the stupid stuff." Checklists also assist with collaborative work on large, complex projects. Complex challenges may … Continue reading Checklists for listening