Do you know it when you hear it?

  When taking a deposition, can you immediately recognize the testimony you want to quote in a later dispositive motion? Do the words jump out at you like a “nugget” in a “treasure hunt”? Legal writing and nonfiction writing have a lot in common, as a recent New Yorker article by John McPhee suggested. I … Continue reading Do you know it when you hear it?

Mindful interactions with colleagues

Mindfulness and listening go together in a lot of ways, some obvious and some subtle. A recent HBR Blog post, "See Colleagues as They Are, Not as They Were," challenged readers to be more mindful in working with colleagues, especially longtime colleagues. The post defines mindfulness as "noticing what is happening in the present moment, without judgment." And thus … Continue reading Mindful interactions with colleagues

Resolution: Delight them

Delight your clients. That’s a good New Year’s Resolution for lawyers, right? It’s an entrenched, almost clichéd piece of general business advice. But should lawyers try to delight their clients? It seems like the answer should be “of course!!” But what does that even mean? A recent reference to delighting the client prompted this post, … Continue reading Resolution: Delight them