Listening on TV: What Sitcom Clips Can Teach Lawyers

Thanks to Tami K. Lefko for this fun and informative guest post. I often use clips from television shows and movies in class, and there are a few related to active listening that I especially like. Here are three of my favorites, from three popular sitcoms: 1. Everybody Loves Raymond, “Father Knows Least” This early … Continue reading Listening on TV: What Sitcom Clips Can Teach Lawyers

Listening to nonverbal cues

Effective listening captures information that can’t be gotten any other way. A previous post talked about the rich information found in spoken “discourse markers” that help structure and annotate speech content. Another rich source of information is nonverbal cues. Lawyers who want to glean the most information from their communication encounters should be attuned to … Continue reading Listening to nonverbal cues

Listening when their talking style triggers “fight or flight”

The Harvard Business Review Blog recently had a great post titled How to Listen When Your Communication Styles Don't Match. I am so grateful to the Legal Skills Prof Blog for bringing this post to my attention here. The HBR post is based on the work of Mark Goulston in his book Just Listen. Goulston outlines two scenarios: … Continue reading Listening when their talking style triggers “fight or flight”