“Listening” on social media is not really listening (which requires spoken or nonverbal input) — but it’s an essential skill for lawyers and law students nonetheless.
Practicing lawyers can use social media to understand more about their clients and competition, as legal marketing and social media expert Nancy Myrland discusses here. Listening to social media is valuable to legal scholars as well; Professor Randy Picker of the University of Chicago uses Twitter in part as a “listening medium” and “curated news feed” on topics of interest. Along with several practicing lawyers, Picker describes his experiences with social media in this informative panel discussion on “Social Media and Your Law Practice,” sponsored by the ABA Antitrust Division.
And law students seeking jobs can listen on social media for a variety of reasons:
- to better understand a practice area
- to prepare for interviews by learning about potential employers
- to explore opportunities for contributing to a potential employer’s social-media presence
Listening to the hot topics and background language in a practice area
Listening to social media can build your knowledge base about the field you’re interested in. For anyone — job seeker or not — social media is a fantastic resource for identifying emerging and recurring legal issues. Emory Law School 3L Anna Saraie uses law firm blogs to learn more about the area she hopes to practice in, labor and employment: “I have bookmarked several blogs run by firms that specialize in labor and employment. The information on these blogs came in handy especially during my interviews because it allowed me to engage in interesting conversations about current issues in the field.”
Social media provides a window not just into “hot topics,” but on a subtler level, into the way experts think and talk in a particular field. The kind of vocabulary and conversational patterns you use in a law school classroom are sometimes not the same as the vocabulary and conversational patterns in a lawyer’s day-to-day life. While social media is not a replacement for real conversation (at least we hope not), it can provide helpful background in hot topics, baseline knowledge, and the specialized vocabulary in a field of law.
Preparing for interviews and networking
Social media can also educate about individual firms. A law student interested in a real-estate firm, for example, could learn more about whether the firm generally represents developers or lenders. A student interested in patent law could understand whether the firm’s practice leans toward a scientific or engineering specialty.
Recent Virginia Law graduate Michelle Carmon used social media extensively in her job search, including studying law offices’ blog comments and retweets. Carmon also used LinkedIn to search for personal connections: “When an interviewer has a public LinkedIn profile, it can provide valuable information that you can use to help establish a connection during the interview. It’s helpful to know in advance if you and an interviewer went to the same college or share an interest in a particular practice area.”
Some of this advice may sound obvious, but it also addresses perennial complaints by employers about receiving overly general and uninformed cover letters, or networking requests indicating a lack of preparation.
Listen for what they’re not saying
If you are trying to listen to what a firm is saying on social media but hearing only crickets, you may have an opportunity right there: If you are interested in working for a firm or lawyer who has no social media presence, your own social media skills could be an asset to that employer.
Legal job applicants with a careful, skillful social media presence may distinguish themselves in the job hunt, as Happy Go Legal points out. New lawyers can contribute content as well as broader policies for maintaining an ethical, effective social media presence. “Lawyers unfamiliar with the tools should enlist new associates fresh out of law school to provide practical tutorials—they’ve always swum in this sea, and naturally have a different mindset,” writes Jared Correia in the ABA’s Law Practice magazine.
Carefully craft your own social media presence
Whether you hope to help a lawyer with maintaining social media or simply want a job practicing law, it is important to have an effective social media presence in your own right. This means actually having a “presence.” At this point, we (the legal industry) should be past the era of trying to shut down all signs of social media life. For example with so many lawyers and law firms on LinkedIn, signing up is a “no brainer.” (This quote is from Kevin O’Keefe, one of the web’s biggest proponents of — well, just read his blog title: Real Lawyers Have Blogs.)
Using social media is valuable, but should be just one part of a mix of job-seeking efforts. Effectively listening to social media could lead to opportunities in real life — where a different kind of effective listening can make all the difference.