The listening process is not exactly a linear formula, but it does have some distinct phases worth reflecting on. Check out this Haiku Deck presentation on listening for lawyers: http://www.haikudeck.com/p/u7AooSuhNL
It may seem ironic to present ideas about listening with intense visual images. (“Full screen view” is recommended.) But just imagine how one might listen to the speaker’s ideas while looking at striking images, as opposed to half-listening while reading a list of bullet points.
More information on the Haiku Deck app can be found on the Legal Productivity blog here.