I often use clips from television shows and movies in class, and there are a few related to active listening that I especially like. Here are three of my favorites, from three popular sitcoms:
1. Everybody Loves Raymond, “Father Knows Least”
This early episode of Everybody Loves Raymond largely focused on active listening. In the first part of the episode (“Part I” below), Debra forced Ray to attend a parenting class with her after their daughter Ally began misbehaving. Ray did not take the class seriously and did poorly when he was asked to role play with the instructor and demonstrate how he listens to their daughter.
(Part I – Ray demonstrates ineffective listening skills in parenting class)
But later in the episode (“Part 2”), he has a little more success using active listening techniques with his own parents. The most relevant part begins about 50 seconds into the “Part 2” clip and continues for about two minutes.
(Part II – Ray does better with his own parents)
One tangential aspect of this episode that I find interesting is that it also illustrates (and debunks) a common misperception about skills like writing and listening: that they can’t be taught. Those of us who teach legal writing and related skills have probably all heard, at one time or another, the objection that these skills cannot be taught: either you are a talented writer (or good listener) or not. In this episode, Ray initially objects to attending the parenting class. He agrees to attend, however, when he catches himself saying that his parents never took a class and they did a fine job — not exactly how he usually describes their parenting. Similarly, his parents tease him about taking a parenting class, but the techniques he learned in class are shown to work well to diffuse one of their arguments.
Credit: Season 2, Episode 2/Original Airdate: September 29, 1997
2. The Big Bang Theory, “The Extract Obliteration”
For a more recent example, I like this one from The Big Bang Theory. In the clip below, Sheldon and Leonard realize they are talking past each other rather than having a real conversation, so they try using a chess timer to give each other a chance to speak in turn.
The brief non-conversation that prompted Leonard to suggest using the chess timer is included in this longer clip, but it is of lesser quality than the clip above:
Although the use of the chess timer is played for laughs here, a chess timer or something similar could be used effectively in class for listening practice. Clients often complain that their lawyers do not truly listen to them, and law students can also find it difficult to listen, uninterrupted, to another’s story. Using a chess timer or similar device could make students aware if they tend to interrupt or pressure a speaker rather than listening patiently.
Credit: Season 6, Episode 6/Original Airdate: November 1, 2012
3. The Office, “The Whale”
In the episode linked below, Pam tries to teach Dwight how to appear interested in what other people have to say so that he can sell to female clients more effectively, without much success.
Credit: Season 9, Episode 7/Original Airdate: November 15, 2012
All three of these episodes can be viewed in their entirety on Amazon Instant Video and similar services. If you have any favorites of your own on the listening topic, please mention them in the comments! I’d love to expand my repertoire of listening videos that are both entertaining and informative.